IT Support Services for 3rd CST (28533)

Course Conducted By
Md. Basha fahadh
Instructor
Computer Technology
Daffodil Polytechnic Institute
This is a core course leading to a diploma in computer science and engineering, which
is required for graduates to be able to use and work with ICT. It includes
characteristics and evaluation of computers, types of computers, computer
organization, computer memory and storage devices, input and output devise,
Personal Protective equipment(PPE), Hardware and software basics, features of
application software packages, basics of internet and its resources, basics of
networking, Assemble Desktop Computer and Install Software ,Install and use Printer,
Scanner and Projector with computer , Provide essential internet services in an
Existing Network, Install and Use Open-Source Operating System and Optimize
Utilities, Protect systems and networks from threats, Assemble and disassemble
Laptop and Perform troubleshooting & maintenance of Desktop PC and Laptop .The
design of this course emphasizes teaching practical aspects over theory.

Join this Course

Responsible	Md. Badsha Fahadh
Last Update	01/21/2025
Completion Time	19 hours 8 minutes
Members	2

Course
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Course Overview

7Lessons ·
- Course Outline
- Syllabus
- Class Routine
- Mark Distribution
- Learning Outcome (Theory)
- Sample question
- Learning Outcome (Practical)
Chapter 1

6Lessons ·
- IBM IT Support - Complete Course | IT Support Technician - Full Course
- Lecture 1
- Lecture 1.2
- Lecture 1.3
- Lecture 2
- Lecture 3
Chapter 2

4Lessons ·
- Lecture 2.1
- Analog Computer Vs Digital Computer| Difference between analog computer and digital computer
- Lecture 2.3 (Mention the differences between super, main, mini and microcomputers)
- Lecture 2.4 (State the concept of Notebook, PC, Workstation and Client Server Computer)
Chapter 3

4Lessons ·
- Lecture 3.1 State the basic operations of digital computers.
- Lecture 3.3 Describe the functions of each unit of the digital computer.
- Lecture 3.4 State the term hardware, software, and firmware
- Every Computer Component Explained in 3 Minutes
Chapter 4

4Lessons ·
- Lecture 4.1 Define memory.
- Lecture 4.2 Classify memory.
- Difference Between Primary Memory and Secondary Memory | primary memory Vs secondary memory
- Lecture 4.6 Describe the key features of tape, disk, CD, Cache Memory and flash memory.
Chapter 5

4Lessons ·
- Lecture 5.1 Define input devices .
- Lecture 5.2 Mention the categories of input devices.
- Lecture 5.4 State the function of Trackball, Joystick, Light pen, Touch pad and touch screen.
- Scanner And Its Types In Hindi